Billing and plans

Invoices and payment methods

Find your invoices and update your card.

1 min read

Your Billing page holds two things you will come back to: the invoice history and the cards on file. Both live under the current-subscription summary, and both need the billing permission to see.

Find and download invoices

The Invoices table lists every charge newest first, with its number, date, description, seat count and amount. Search by any of those with the search box, or use Export CSV to pull the whole list into a spreadsheet. Each row has a Download invoice action that opens the Stripe-hosted PDF, and a status of Paid, Refunded or Pending. PDFs are also emailed to your billing address.

Manage payment methods

The Payment methods section shows each card with its brand, last four digits and the date it was added. The card marked Default is the one your next invoice is charged to. Use Make default to switch, or Remove to delete a card. An expired card is flagged and cannot be made default.

You cannot remove your last usable card. There always has to be somewhere for the next charge to land, so Ferio blocks the delete until you have added another valid method.

Update a card in Stripe

Cards are handled securely by Stripe, so to add a new one or edit card details use Manage in Stripe, which opens the Stripe billing portal. Changes there sync back to Ferio automatically. Receipts and invoice PDFs go to your billing email; update that address in your company billing details if it changes.

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